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Post holiday support guide (US edition)


PVR WireThe presents are unwrapped, the kids are playing with their shiny new bikes, and you're trying to figure out how to put together your new home entertainment system. Here's a list of links that may help you out.

Service Providers

TiVo: customer service web page, phone number: -877-367-8486. If you have a DirecTV TiVo unit, you should call 1-800-347-3288 instead, or you can send an email instead.

DirecTV's Customer service page should help if you have a non-TiVo PVR from the satellite provider. Or you can call at 1-800-494-4388.

Dish Network: Customer service page and contact number: 1-888-284-7116.

Comcast: Frequently Asked Questions, customer chat, and contact number: 1-800-COMCAST

Charter Communications:
Support page, email, and contact number: 1-888 GET CHARTER

Time Warner Cable:
Customer service page, or you can find the number for Time Warner in your region here.

Hardware makers

Hauppauge: Support page, email, and contact number: 631.434.3197

Miglia: Technical Support page

Sling Media: Support page, and contact number: 1-877-467-5464

Unofficial but useful resources

TiVo Community Forum

Build Your Own PVR

And if you're setting up a TiVo for the first time, be it a Series2 or Series3, check out MegaZone's great list of TiVo tricks and resources (such as adding a 30 second skip button to your remote, or adding an on-screen clock/time elapsed display).

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